General terms

Terms of Service

1. Scope

The following terms and conditions apply to all orders via our online shop.

2. Contract partner, contract conclusion

The purchase contract is concluded with SatKing GmbH.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products without obligation into the shopping cart and correct your entries before sending your binding order at any time by using the order provided for this in the order process and explained correction aids. By clicking the order button, you place a binding order of the goods contained in the shopping basket. The confirmation of the receipt of your order will be made by e-mail immediately after sending the order.

When the contract comes into being with us depends on the type of payment chosen by you:

Cash on delivery, credit card, billSAFE invoice

We accept your order by sending an acceptance declaration in separate e-mail or by delivering the goods within two days. 

Payment in advance
We accept your order by sending a declaration of acceptance in separate e-mail within two days, in which we call you our bank account.

PayPal
In the ordering process, you are forwarded to the website of the online provider PayPal. There you can specify your payment data and confirm payment instructions to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and accept your offer.

IMMEDIATE RELEASE
After placing the order, you will be redirected to the website of the online vendor IMMEDIATE RELEASE, where you confirm the payment instruction to IMMEDIATE RELEASE. This is how the contract comes into being with us.

Amazon Payments
After clicking on the button "Pay with Amazon", you will be redirected to the website of the online provider Amazon before the completion of the order process in our online shop. There you can choose the shipping address and payment method stored at Amazon and confirm payment instructions to Amazon. Afterwards, you will be returned to our online shop, where you can complete the order process. After submitting the order, we request Amazon to initiate the payment transaction and accept your offer.

Cash on pickup
We accept your order by sending a declaration of acceptance in separate e-mail within two days.

3. Contract language, contract records

The languages available for the contract are German and English.

Der Vertragstext wird von uns nicht gespeichert.

4. Delivery terms

In addition to the indicated product prices are still shipping costs added. You can find out more about the amount of the shipping costs in the offers.

In principle, you have the possibility to pick up at SatKing GmbH, Godesberger Str. 30, 53842 Troisdorf, Germany at the following business hours: Monday to Friday from 9:00 am to 7:00 pm except holidays.

5. Payment

The following payment methods are available in our shop:

Payment in advance
If you do not agree to the terms of payment, please let us know.

Cash on delivery
There are 7.00 Euro fees for the uniform fee for payments by cash on delivery.

Credit card
By submitting your order, you also submit your credit card details.
After your legitimation as a legal cardholder, we request your credit card. The payment transaction is automatically carried out by the credit card company and your card is debited.
It costs 3.9% of the purchase price as costs.

PayPal
In the ordering process, you are forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered. After placing the order in the shop, we request PayPal to initiate the payment transaction. You'll get more information during the ordering process.
The payment transaction is automatically executed by PayPal immediately afterwards.

Purchase on account via BillSAFE
They are forwarded to the website of the online provider BillSAFE. In order to be able to pay the invoice amount via BillSAFE, you do not have to be registered there. After successful addressing and creditworthiness checks and placing the order, we reject our claim to BillSAFE. In this case, you can only provide BillSAFE with a debt-free effect. For the payment processing via BillSAFE - in addition to our general terms and conditions - the terms and conditions and the data protection of BillSAFE apply. For more information and the full terms and conditions of BillSAFE for the purchase of your purchase, please visit: http://www.billsafe.de/buyer.

There are 3% of the purchase price.

Cash on pickup
You pay the invoice amount when you pick up cash.

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods with obvious transport damage are delivered, please report such faults immediately to the deliverer as soon as possible and contact us immediately. The non-compliance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight carrier or the transport insurance.

8. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory right of non-liability shall apply.
The limitation period for claims for defects in the case of used goods shall be one year from delivery of the goods.
The above limitations and deadline reductions do not apply to claims due to damages caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty as well as fraudulent intent,
  • in the event of violation of essential contractual obligations, the fulfillment of which allows the proper implementation of the contract at first and on whose compliance the contractual partner may regularly rely (cardinal obligations)
  • in the context of a guarantee promise, if agreed or
  • as long as the scope of the Product Liability Act is in force.

Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the Onlineshop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

  • We are not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages
  • in case of intentional or grossly negligent breach of duty,
  • in case of warranty, as agreed, or
  • as long as the scope of the Product Liability Act is in force.

In the case of a breach of essential contractual obligations, which is the fulfillment of the proper execution of the contract, and which the contractual partner may regularly rely on (the liability of the contractual partner) by slight negligence of us, our legal representatives or vicarious agents, the liability is dependent on the foreseeable liability Damage that is typically expected to occur. In addition, claims for damages are excluded.

10. Dispute settlement

The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/.
We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer sacking agency.

11. Youth protection

If your order includes goods whose age restrictions are subject to sale, we ensure that the customer has reached the required minimum age by using a reliable procedure, including a personal identity and age test. The deliverer shall hand over the goods only after the age test has been carried out and only to the purchaser personally.

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