FAQ - Frequently asked questions

As soon as you return or return an order, we'll credit you the King Club points in equal parts.

With our bonus programme you get the opportunity to save royally. Every time you order bonus items, you get credited King Club points. King Club Points are our way of thanking our loyal customers. For each bonus item purchased, we'll give you King Club points. You can collect them or redeem them on your next order and receive attractive discounts.

This is how the SatKing bonus programme works:

100 collected King Club points equate to a discount of 1.00 Euro.

Example: For example, for a purchase of $ 250.00, you will receive 250 King Club points from us. These can be exchanged for a discount of 2.50 euros in one of the next purchases.

We'll credit you with the promised King Club Points for the bonus item you purchased after the 16-day withdrawal period.

Collected King Club points can be redeemed on completion of one of your future orders. Follow the instructions during the ordering process.

Log in with your customer account in the SatKing shop. From now on you will see the number of accumulated points in two places:

1. In the top menu bar of the SatKing shop. This overview will be displayed at any time while you are logged in.
2. In the left area of ​​the overview page of your customer account.

No. You can not redeem King Club points in combination with other vouchers.

No, your accumulated King Club points are linked to your customer account. You can send you e.g. not transferred to the customer account of a friend.

Your accumulated points only expire if you delete your customer account in the SatKing shop.

If you cancel an order, the King Club credits credited to that order will be deducted from your SatKing account.

King Club points are awarded when you buy bonus items. After expiry of the cancellation period, the points will be automatically credited to you.