FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
Using the SatKing shop
The seals are the eKomi and the Trusted Shops certificate. eKomi and Trusted Shops are independent online rating providers. They deliver valuable customer feedback to online shops so that they can constantly improve their service. As a customer, you receive absolute transparency and security.
Using the search mask at the top of the shop. Enter your search term (for example, Receiver) in the search mask and confirm the search with the Enter key or click on the magnifying glass icon. Your search results will then be displayed.
The SatKing shop offers you the opportunity to compare products with each other at any time. To do this, open the product pages of products that you want to compare. Then click "Compare" below the product prices to add products to the list (this requires at least two products):
First, you can try to search for the article using the search mask at the top of the shop:
If you do not find the article contrary to expectations, it may be that the article is no longer available. Our system automatically and regularly compares the stock inventory with the products in the online shop. Therefore, it may happen that articles disappear in the meantime from the online shop or new articles are added. Try it again in a few days.
In the last step of the order, you have the opportunity to redeem your coupon code:
The SatKing Newsletter is the first to inform you about the latest articles in our online shop as well as current offers and news about satking. You will also receive a coupon code with a discount of € 5.00 (valid from a shopping cart value of 50,00 Euro), which you can redeem on your next order.You can unsubscribe from the newsletter at any time.