FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
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What do the two seals mean at the top of the shop?
The seals are the eKomi and the Trusted Shops certificate. eKomi and Trusted Shops are independent online rating providers. They deliver valuable customer feedback to online shops so that they can constantly improve their service. As a customer, you receive absolute transparency and security.
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