FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
Home & Living
The Internet of Things (IoT / Internet of Things) is the growing number of smart devices connected to the Internet.
Connected devices are interconnected components of a smart home that communicate with each other and with each other. For example, A motion detector automatically activates a camera when someone enters a room.
A smart home is a household where components are networked together to provide the occupant with more comfort or security. The shutters of a smart home or the heating system, for example, can often be controlled via smartphone or tablet or automatically activated using sensors at sunset. Examples of the increased security of a smart home are sensors, e.g. inform about a gas or water leak or cameras that can also be controlled via the smartphone.
Smart homes often refer to the term home automation. The idea behind the term is that typical tasks in the household are carried out automatically by electronics with minimal effort by the people. For example, the blinds can be shut down and shut down via a smartphone app using a pattern that has been programmed once.
Sensors are devices that detect changes - for example, in terms of temperature, light, movement, etc. In a smart home, sensors can inform the homeowner about a gas or water leak, for example, by alarm or notification on the smartphone.