FAQ - Frequently asked questions
On this page you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 13.00 & 14.00 - 19.00). Our service staff is also happy to advise you on site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 19.00 & Sa .: 10.00 - 16.00). Please also note our service center.
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The shipping costs depend on the weight, type, delivery address and the method of payment of your order. As soon as you have placed one or more items in the shopping cart and selected a shipping method, the shipping costs are displayed automatically:
Information on the delivery times of each individual product can be found in real time on the product page. Below the article price, you can easily read the delivery time.
From a purchase value of 250.00 Euro, the shipping of your delivery is free.
SatKing accepts cash payments by cash on delivery, prepayment, Paypal and Paypal installment. Payment via Amazon Payments, Sofortüberweisung, purchase on account, as well as payments in our local shop are also possible. Detailed information about the payment options can be found here.
"UHD" (Ultra HD) is four times the resolution of Full HD. The pixels in width and height are each doubled. So a resolution of 3840 x 2160 pixels is achieved.