FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
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How much are the shipping costs?
The shipping costs depend on the weight, type, delivery address and the method of payment of your order. As soon as you have placed one or more items in the shopping cart and selected a shipping method, the shipping costs are displayed automatically:
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