FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
5.1 or surround sound 5.1 describes multi-channel sound systems, where five main channels and a separate low-frequency effect channel are available. For example, a Home Cinema system with 5.1 sound consists of three front speakers (Front Left, Center, Front Right), two rear speakers (Surround Left, Surround Right), and a subwoofer for the bass. The distributed speakers give the viewer a more spatial sound experience.