FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
The ISO value controls the sensitivity of the sensor in a camera. The higher the ISO value is set, the brighter will be shot images. At the same time, the image noise increases, which suffers the quality of the photo. From which ISO value the image noise increases depends on the camera model.