FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
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Can I have a look at the products in advance?
You are welcome to visit us in our multimedia store in Troisdorf-Spich (Junkersring 18, 53844 Troisdorf) (Mon - Fri: 9:00 am - 7:00 pm & Sat: 10:00 am - 4:00 pm), look at products on site and give advice to use our service staff:
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