FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
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What does "4K" mean?
A Full HD display has a resolution of 1920 x 1080 pixels. "4K", "4K2K" or Ultra HD displays, however, usually correspond to a resolution of 3840 x 2160 pixels. Their resolution is therefore almost four times larger, which is why the name "4K" is common.
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