FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
DiSEqC is the abbreviation for "Digital Satellite Equipment Control". DiSEqC is a satellite technology standard for data transmission between a satellite receiver with a connected multiswitch. Originally, the standard was developed to avoid switching errors between the LNB and the receiver. Most DiSEqC is used in complex satellite systems with several mounted LNBs.