FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
An LNB (low noise block converter) is mounted in the focal point of a satellite dish. It consists of a metal tube (the "hornfeed") and a dipole with a low-noise amplifier. To the front, LNBS are covered only by a plastic plate, which is permeable to high frequencies. If an LNB receives a satellite signal, it amplifies this and converts it into the so-called "intermediate frequency". This converted signal is then forwarded via a coaxial cable to the receiver.