FAQ - Frequently asked questions
On this page, you will find the answers to questions that customers ask us again and again. If your question is not listed, our service staff will gladly answer it. You can use our contact form or our service & order hotline 0 22 41 88 10 90 (Mon - Fri: 09.00 - 18.00). Our service staff is also happy to advise you on-site in our multimedia shop (opening hours: Monday - Friday: 09.00 - 18.00). Please also note our service center.
A satfinder simplifies the orientation of your satellite dish. Satfinders are clamped between the antenna and your satellite receiver. Change now, e.g. the tilt angle of the satellite dish, the Satfinder gives you appropriate feedback. The scale on the satfinder shows you what you need to do to find the correct orientation.